The Area Leader is responsible of overseeing the manned security field operations for a specific segment/region having both the client and the relationship management along with team leadership to ensure service delivery as per Brinks standard.
Principal Accountabilities
- Ensure compliance with governance standards including SOX, Health & Safety, and Brink’s policies.
- Act as the primary liaison between Brink’s and clients for all security services.
- Conduct regular site visits, audits, and risk assessments to ensure operational excellence.
- Coordinate and follow up on client requests, ensuring timely resolution and documentation.
- Lead monthly meetings with clients and site teams to review performance and action plans.
- Monitor and support team performance, training, and development, including talent detection and succession planning.
- Ensure all sites operate according to approved SOPs and regulatory requirements.
- Oversee recruitment, induction, and continuous training of security personnel.
- Maintain discipline, safety standards, and operational readiness across all sites.
- Prepare and submit monthly reports including KPIs, risk assessments, SOP updates, and team performance.
Knowledge & Experience:
- Degree in Management or HSC with any equivalent experience
- Proven experience of a minimum of 5 years in people management
- Knowledge and/or experience in the security field
- At ease with Microsoft Office Tools (Excel, Word, Powerpoint, Outlook)
- Holder of a Valid Certificate of Character
- Knowledge of LEAN Management is preferredÂ
- Driving Licence (Private car – Manual Gear)
- Excellent communication skills in both English and French
- Customer Focus approach
- Detail oriented, strong organizational skills and ability to work independently
- Analytical mind and are solution oriented
- Collaborative workstyle
- Positive attitude, strong organizational and leadership skills
- Always act with authenticity and integrity
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