The Electronic Planning Officer manage and optimize the planning of electronic technicians on customer sites in accordance with the customer's order, contractual constraints and legislation in force. This role design work schedules in accordance with seasonal variations, vacation planning, work time management, and social climate control.
Main Duties:
- Develop the method of work planning taking into account commercial contracts, legal provisions, the employee's contract and the synergy of means.
- Establish, propose and organize the planning process.
- Coordinate technical intervention with Electronic Technicians and clients w
- Follow-up and track progress of technical requests requiring and intervention – escalate to the management where there are issues to resolve
- Input information in the system to be used for invoicing of Brink’s clients and/or to record and track technical intervention of client
- Manage the steps necessary for the construction and daily adjustments of the schedule.
- Verify the concordance of the organization according to the work contracts of the personnel, the needs of the customer, the respect of the regulation, the productivity gains.
- Ensure that the attendance of concerned employees is recorded on a daily basis.
- Record and control overtime hours done by the concerned employees
- Prepare pre-payroll processing documents such as allowances on a monthly basis
- Prepare reports and analysis as and when requested by the management
- Participate to process improvement projects and initiative within the department
- Participate in the training organization of the department
- Participate and provide support to the different activities within the department
Knowledge & Experience:
- Minimum HSC
- Experience in planning and logistics is preferred
- Proficient in Office Tools - Excel Intermediate level is preferred
- Qualities: Organization, synthesis, diplomacy and firmness.
Competencies
- High sense of ethics and integrity
- High attention to detail, analytical for decision making
- Customer orientation
- Collaborative work style
- Good communication Skills (Written and Oral)
- Excellent organizational skills
