Learning Partner

We are seeking an accomplished and dynamic Learning Partner to join our team in Mauritius. In this role, you will play a critical part in driving the learning & development strategy for Brink’s Indian Ocean. Reporting to the Indian Ocean HR Manager, you will be responsible for identifying training needs, designing and delivering impactful learning solutions and fostering a culture of continuous improvement and capability building across all levels of the organization. 

Key Responsibilities:

Learning Strategy & Deployment

• Collaborate with business leaders to assess learning needs aligned with operational goals and strategic priorities.
• Develop and implement annual learning plans, including compliance, technical, and leadership development programs.
• Support the deployment of global learning initiatives and adapt them to local context.

Content Development & Training Delivery

• Facilitate engaging in-person and virtual training sessions for frontline employees, supervisors, and managers.
• Coordinate external training providers and ensure quality and relevance of content.
• Create or adapt training materials, e-learning modules, and job aids tailored to Brink’s operational environment.
• Leverage digital tools and platforms to enhance learning accessibility and effectiveness.

Performance & Development

• Champion the My Performance & Development process, including goal setting, mid-year reviews, and annual reviews conducted via Workday.
• Provide training and guidance to managers and employees on effective goal setting, feedback, and development planning.
• Monitor completion rates and quality of performance conversations and provide insights to leadership to drive continuous improvement.

Stakeholder Engagement

• Build strong relationships with operational and functional leaders to understand business challenges and workforce capability needs.
• Seek and develop partnership with external training providers to support the training requirement of Brink’s employees
• Be the contact person and establish good and close working relationship with the external parties relating to training such as the MQA, HRDC, Business Mauritius, etc.
• Work in collaboration with the national authorities for training and employment schemes which are made available to entrerprises – ensure the optimized use of same for the benefit of the company and advise management on the use of same.

Preferred Qualifications:

• Bachelor’s degree in human resources management, or a related field; master’s degree preferred.
• Minimum of 3 years of experience in developing & facilitating training programmes.
• Proven ability to conduct Training Needs Analysis (TNA) and translate findings into actionable learning plans
• Strong business acumen with the capability to understand operational and functional priorities.
• Ability to localise global programs and adapt them to the cultural & operational context of Mauritius, Reunion & Madagascar
• Experience working with a Learning Management System (LMS); familiarity with Workday Learning will be an advantage.
• Excellent written and verbal communication skills in both English and French.
• Strong organizational skills with the ability to manage multiple priorities and projects simultaneously.

Additional Requirements:

• May be required to travel within the Indian Ocean countries

May be required to support regional projects within the group and work with different stakeholders (both internal & external).