Cash Reconciliation Officer

Main Duties:
•    Perform verification and carry out reconciliation of client reports
•    Process and reconcile transaction of complex nature
•    Send instruction to the bank for daily credit of clients account
•    Perform reconciliation of daily report of fund physically received from DRS (Smart Safe) and the daily credit.    
•    Respond to customer inquiries and provide requested information and reports within required time frames
•    Input and update client information of the respective system
•    Act as liaison officer for the department with other cash or other department
•    Prepare weekly or monthly KPIs in accordance to the departments’ requirements as per Brink’s Standard. 
•    Prepare reports and analysis as and when requested by the management
•    To handle client issues either by phone or by e-mail.
•    Escalate any issues to the management
•    Participate to process improvement with regards to automation of the DRS reconciliation activities.
•    Any other cognitive duties as instructed by the management. 

Knowledge & Experience: 
•    HSC or SC with relevant experience
•    Experience in Accounts Receivable is preferred
•    Excel Intermediate level required
•    Good knowledge of other Microsoft Office tools (outlook, word, etc)
•    Interpersonal skills
•    Customer Oriented
•    At ease with figures, analysis and reporting
•    Excellent communication skills both verbal and written in English and French
•    Excellent analytical, reporting and organizational skills with Collaborative Workstyle
•    Always acting with integrity
•    High sense of details