Manned Security Operations Manager

Key responsibilities :

-Provide direction, establishing clear and measurable goals and objectives to ensure successful and profitable management of the activity;

-Ensure proper recruitment, selection and training, while mentoring, coaching, motivating and developing the team;

-Liaise with relevant stakeholders for effective handling of customer queries;

-Develop and implement KPI, processes and reporting; 

-Establish and maintain accountability on all levels; 

-Proactively reduce risk exposure and ensure implementation of appropriate measures; 

-Maintain positive employee relations and work environment;

-Establish profitable relationships by maintaining good communications and service with customers.
 

Minimum Qualifications :
-At least 5 years of operations experience in a managerial role. A security and or facilities background/knowledge would be appreciated though not mandatory
-Experience in different type of businesssegments (hospitality, retail, administration, etc.)
-Excellent French & English verbal & written
-Willingness to work flexible hours
-A valid and clear certificate of character and driving license

Aptitudes: 
-Excellent communication skills to be demonstrated internally with our team members and externally with our clients
-Detail oriented, strong organizational skills and ability to work independently
-Cross-functional collaboration skills 
-Positive attitude and leadership skills

Professional Skills: 
-Demonstrates strong management, leadership and team building skills 
-Excellent  consultative, analytical and problem solving skills
-Excellent interpersonal/communication and presentation skills